To bring our philosophy of One-on-One care to every CannaCare RX Clinic patient fighting to get off Opiates and Prescription Drugs. We do this by Educating our Friends, Family and Patients about Plant Medicine!
If you are experiencing a medical emergency, please call 911 immediately for assistance.
Our Patient Contact Center is open 7:00 am – 5:30 pm Central Time Monday through Saturday.
Our Pharmacists are available to assist you from 7:00 am – 5:30 pm Central Time Monday through Friday and 7:00 am – 2:30 pm Central Time on Saturday.
A pharmacist returns calls for pharmacist consultation requests within one business day. All other voicemail inquiries will be responded to within two business days.
How can we better serve you?
We value your opinion and want to make managing your prescription benefits a smooth process. We’re here to help you answer questions and gather any feedback electronically, by phone or mail. Give us a call.
Customer service, home delivery: 1-(800) 201-3624
Available 24 hours a day, 7 days a week to answer questions or address concerns from Cannacare rx clinics home delivery customers.
If you are having a medical crisis, please call 911, or contact your local emergency assistance service immediately.
Our mailing address: Mailing address for claim reimbursement
Cannacare Rx Claims Department
- 1402 Walden Place
- Plant City , Florida
Tell us about wrong information on the pharmacy directory.
- Use the “Report Incorrect Information” link on the pharmacy detail page
- NOTE: THIS FORM SHOULD BE USED SOLELY FOR REPORTING INCORRECT PHARMACY INFORMATION. For all other inquiries, see your contact options here or refer to the phone number of your prescription label or member ID card.
- Send an email to Care@cannacarerxonline.com
When we get a report we will contact the pharmacy to verify all information.
For wrong provider information in USA, please call your local Consumer Health Insurance
Choose your pharmacy
We give general information about pharmacies. We do not endorse a pharmacy, doctor or health care worker. The directory is correct at the time of update. Pharmacies may have been added or removed from our network after the last update. To confirm if a pharmacy is in the network, call the pharmacy or the phone number on your ID card.
Paper directory requests
Members can get a paper copy of the directory at no cost by calling the phone number on their ID card. Paper copies are not available to non-members.
About network pharmacies
All network pharmacies must meet National Committee for Quality Assurance credentialing standards. They must supply updated information to CannCare Rx Clinics at least every 3 years. If you have any questions about a network pharmacy, contact the pharmacy or call the phone number on your ID card.
Network pharmacies must confirm some information to CannCare Rx Clinics at least every 3 years (name, address, phone number, gender, languages spoken) for the directory. CannCare Rx Clinics reviews all this information at least every 3 years for credentialing.
Language(s), other than English, that a pharmacy or staff can speak. This is reported by the pharmacy to Cannacare Rx Clinic sat least every 3 years for credentialing.